Level.io Support
Thanks for using Level.io. If you run into a crash, broken save, confusing quest reward, UI issue, or anything that feels off, send a message and we will take a look.
Contact
Email support at:
What To Include
Please include as much of this as you can:
- App version and build number.
- iPhone model and iOS version.
- What you were trying to do.
- What happened.
- What you expected to happen.
- Whether Reminders sync, Cloud backup, notifications, or diagnostics were enabled.
In-App Diagnostics
If diagnostics sharing is enabled in Settings, Level.io can prepare a local diagnostic report. Please review the report before sending it. Diagnostics sharing is optional and manually controlled.
Privacy
For details about how Level.io handles app data, read the privacy policy.